FAQ
A summery of our frequently asked questions and answers, if you have other questions you are more than welcome to contact our customer support: +46 (0) 370 37 13 00.
Order
You can buy our products through any of our worldwide retailers. Please contact us if you need help finding your local retailer.
Are you a salesperson from one of our existing retailers? Create an account and a personal login here!
You can find our webshop guide here!
Please note that this only applies to existing retailers.
Assortment
You can find our assembly instructions on each individual product via the "MEDIA" tab.
You will find all our brochures available for download here!
When you are logged in as a retailer, you can download our product images from any product page or category page and via the search field if you are looking for a specific product. Click on the yellow button “product images” to the right above the products to download all visible product images on the current page. The images are saved in separate folders for each product. On a product page, you will find "download images (zip)" under "add to cart" and "download product sheet (pdf)".
Please note that this only applies to existing retailers.
Customer support
Monday–Friday: 07:30–16:30.
Other opening hours may occur during summer and other holidays.
For orders and inquiries, please contact: order@wfiab.se
For customer support and general questions, please contact: info@wfiab.se
Send your invoice to: invoice@wfiab.se
Become a customer
Are you interested in becoming a reseller of our products? Submit your request here and we will get back to you!
Complaint
E-mail any complaints or deviations to info@wfiab.se. Please attach the completed deviation document that you will find here.