The following terms apply unless otherwise agreed between WFI and the customer.
Unless otherwise stated, all quotes are valid for a period of 30 days from the date of the quote.
All orders are confirmed by regular mail, fax, or e-mail.
Any queries relating to the order confirmation must be submitted within 5 days.
Unless otherwise agreed, all goods are delivered ex works.
Any goods damaged in transportation must be noted on the waybill before receipt and immediately reported to the shipping company.
Unless otherwise agreed, pallet and packaging are charged separately on the invoice.
Delivery complaints must be made within 7 days of receipt of delivery.
Returns will be accepted only after written approval and provided that the product is unused and in its original packaging.
All other returns are credited to the invoiced amount less a 20% return fee and less shipping and packaging costs.
Terms of payment
Payments must be made within 30 days. Late payments incur a penalty interest of 18%.
All products in our catalogue come with a 1-year warranty.
Delivered goods are the property of the seller until full payment has been made.
WFI AB reserves the right to adjust prices in case of changed tax rates, customs tariffs, or other public charges.